Freedom Help Centre

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• New Warranty Claim
  Do you have a new warranty claim to submit? If so please complete the claim form with all requested information. We will be in touch as soon as possible. To help us process your claim, please provi...

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• I don't know which form I should be completing?
  New Claim - Please use this form if you are reporting a fault/damage on your product for the first time. To process a new claim form click here. myfreedom – Manage my Membership - Please use this f...

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• Temporary Disruption to Deliveries
  Australia Post will pause collections from eCommerce retailers in NSW, VIC and ACT from Saturday 4 Sept 2021 to 7am on Tuesday 7 Sept 2021. As a result of high number of Australia Post workers i...

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• What time does my nearest store open and close?
  To find the opening hours of the freedom store nearest to you, simply visit our store locator and enter your postcode or suburb.

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• How do I contact freedom?
  New Claim- Please use this form if you are reporting a fault/damage on your product for the first time. To process a new claim form click here. myfreedom – Manage my Membership - Please use this fo...

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