If you need to order spare parts for a piece of furniture please complete the spare parts form.
To help us process your claim, we require at least 4 photos listed below to enable us to process your claim more quickly and efficiently:
- Photo of the product
- A photo of the part needed on the instruction manual
- The product ID label (found on the bottom or back of the product)
- Sales order or Tax Invoice
Upholstery product ID label examples:
Casegoods product ID label examples:
Sales Order/Tax Invoice example:
For curtains and blinds, please contact the curtains and blinds customer service team on 1800 676 612.