How do I order spare parts? If you need to order spare parts for a piece of furniture please complete the spare parts form. For curtains and blinds, please contact the curtains and blinds customer service team on 1800 676 612. Related articles How do I process a new warranty claim? I think my order is missing some parts, what should I do? I have a faulty/damaged furniture item, what do I do? I don't know which form I should be completing? I did not receive any assembly instructions with my order?