Do you have a new warranty claim to submit? If so please complete the claim form with all requested information. We will be in touch as soon as possible.
To help us process your claim, we require at least 4 photos listed below to enable us to process your claim more quickly and efficiently:
- Photo of the product
- The fault or defect with the product
- A close up of the fault or defect with the product
- The product ID label (found on the bottom or back of the product)
- Sales order or Tax Invoice
Upholstery product ID label examples:
Casegoods product ID label examples:
Sales Order/Tax Invoice example:
For curtains and blinds, please contact the curtains and blinds customer service team on 1800 676 612.
If you don't have all of the above information, please speak to our live chat team who will be able to provide you with the necessary details.