I don't know which form I should be completing?

New Claim - Please use this form if you are reporting a fault/damage on your product for the first time. To process a new claim form click here.

myfreedom – Manage my Membership - Please use this form if you have any enquiries relating to your myfreedom membership. To send a myfreedom enquiry, please click here.

Please do not use this form to report a new/existing warranty issue.

**For all existing claims submitted prior to the 9th of August 2021, please refer to Freedom online support for contact information or alternatively please contact local store for update.**