myfreedom
General
- What are the benefits of myfreedom powered by Velocity membership?
- How do I become a myfreedom member?
- Can I share my myfreedom membership with my family and friends?
- What is my myfreedom member number?
- I need to change my email address; how does this affect my membership?
- Can I still receive myfreedom benefits on clearance items?
Velocity
- I’m not a Velocity member, can I sign up when I make a purchase at freedom?
- I am a Velocity member; how can I make sure I get Velocity Points for my purchases?
- I’m a freedom customer and a Velocity member, can I get Velocity Points for my past purchases?
- I’m a member of the old myfreedom program, can I earn Velocity Points as well?
- What information do I need to give to create an account and earn Velocity Points?
- I keep getting an error on the website when I try to add my Velocity membership number. Why can’t I link my card?
Credits
- How do I redeem my myfreedom credit?
- How long do I have to redeem my myfreedom credit?
- I’ve spent over $2000 but I have not received my myfreedom credit? When and how do I receive it?
- How can I find out how much more I need to spend to receive my next $100 myfreedom credit?
- How can I check my myfreedom credit balance and expiry date?
- Can my myfreedom credit be reissued if it expires?