myfreedom
General
- Important changes to the myfreedom experience online.
- How do I become a myfreedom member?
- Can I share my myfreedom membership with my family and friends?
- What is my myfreedom member number?
- I need to change my email address; how does this affect my membership?
- Can I still receive myfreedom benefits on clearance items?
Velocity - Our partnership with Velocity Frequent Flyer ended on March 1st 2021
- Can I use Velocity Points to purchase freedom products?
- Will there be any other changes to my myFreedom Membership?
- When do I receive my Velocity Points?
- My order has been delivered and I have not received my Velocity Points. Who do I contact if I think I have not received my Velocity Points?
- Can I earn Velocity Points with freedom Kitchens?
- If I place an order after the 28th of February, will I earn Points if my Velocity is linked?
Credits
- How do I redeem my myfreedom credit?
- How long do I have to redeem my myfreedom credit?
- I’ve spent over $2000 but I have not received my myfreedom credit? When and how do I receive it?
- How can I find out how much more I need to spend to receive my next $100 myfreedom credit?
- How can I check my myfreedom credit balance and expiry date?
- Can my myfreedom credit be reissued if it expires?